Propload Shipping Policy: How We Deliver Projects and Services

Our Shipping Policy

1. Project Assignment Timeline

Once a customer registers a project, it will be reviewed and assigned to appropriate service providers within 2–4 business days.

2. Service Provider Communication

After project assignment, service providers will contact the customer within 24–48 hours to initiate discussions and project timelines.

3. Delivery of Digital Services

All deliverables, including quotations, documentation, and designs, will be shared digitally through the platform or via email.

4. Delays

Delays may occur due to unforeseen technical issues or external dependencies. We will keep you informed throughout the process.

5. Shipping Charges

There are no physical shipping charges as all services are delivered online. In case of physical deliverables (e.g., construction plans or models), shipping charges may apply and will be communicated beforehand.